Covid-19:

a. COVID-19 precautionary protocols have been communicated with Ministry of Health, and approved by Weqaya Center
b. All passengers will be going through a PCR covid test prior to boarding
c. All passenger luggage will be sanitized thoroughly
d. All staff (onboard and on ground destinations) will be tested on regular basis
e. UV rays will be used to sanitize ship and all cabins
f. DNV health protocol was received for ship and protocols
g. Lower occupancy rate to 75% maximum for your safety and social distancing in all places and destinations
h. Implementing social distancing measures at all times
i. Screening and sanitization protocols on continuous basis to the ship and destinations
j. Health care clinics are available onboard and at destinations for your safety and wellbeing

No, it is a complementary service for your health and wellbeing and related expenses are covered by Red Sea Cruise Company

Prior to departure, between 24 to 72 hours prior to departure

Yes, on a regular basis, staff onboard the ship and on ground staff at destination

Yes, there will be an available test for precautionary purposes, and for those who show symptoms of COVID-19

MoH protocols will be taken place, and passengers will be isolated in a separate room. Afterwards will be transferred to the nearest hospital for MoH protocols to take effect

a. Any COVID-19 signs on passengers or staff will be handled based on approved Weqaya Center protocols.

b. All passengers and staff who have been in contact with a positive COVID19 person will be contacted to perform a PCR test as soon as possible

Social distancing is taken placed at all ship locations, facilities, as well as on ground activities, by reducing occupancy rate to 75% at maximum rate

Yes, COVID-19 protocols will be adhered in all locations and destinations, along with MoH social distancing guidelines

The Ship:

The ship is named Silver Spirit

Silver Spirit can carry 608 passengers. However, due to Covid-19 safety protocols and to implement social distancing, the Silver Spirit will operate at 75% capacity and will be carrying at most 456 passengers.

The Silver Spirit entered service in 2009. It 2018 it underwent a major renovation that increased its carrying capacity and updated its services.

Departure:

The cruise will depart from the King Abdullah Port at King Abdullah Economic City (KAEC) which is located approximately 100 km north of Jeddah.

Yes. All passengers will embark at KAEC and the final disembarkation will be at KAEC.

All passengers are responsible for their own transportation to KAEC.

You will check-in at the Royal Greens Golf Club in KAEC then you will be transported to embark the cruise ship at King Abdullah Port.

It will be communicated through the e-ticket. It is advised to arrive five (5) hours prior to embarkation

Booking / Reservations:

All Saudi citizens and legal residents of the Kingdom of Saudi Arabia are eligible to sail on the cruise.

As you will not be leaving the territorial waters of the Kingdom of Saudi Arabia at any point during the cruise, you do not require an exit/re-entry visa to sail on this cruise.

Name spellings may be corrected as per the travel document until 7 Days prior to departure.

Full Name changes are permitted subject to approval and only up to 15 Days prior to departure.

You will receive a ticket booklet of the information of the full trip one week prior to departure

If you have any medical conditions, you have to declare any medical condition to avoid any complications on board god forbid.

Pregnant women who have entered the 24th week of pregnancy at any time during the cruise should not be eligible to sail with the ship.

Based on IMO regulations minimum age for passengers is 6 months.

a. Spacious suites – over 85% of suites are with private verandas.

b. Personalized service – nearly one crew member for every guest

c. Butler service in every suite – all guests are pampered equally

d. Open-seating dining options – dine when and with whomever you please

e. Diversity of dining venues – casual, romantic, regional delicacies, and gourmet cuisine

f. Non-Alcoholic Beverages in-suite and throughout the ship – mock tails, specialty coffees, teas, and soft drinks, plus your own tailored in-suite drinks

g. In-suite dining and 24-hour room service – always complimentary, always available

h. Sophisticated entertainment from live music to local guest artists to production shows

i. Enrichment lecturers, acclaimed chefs and destination consultants

j. Gratuities always included in your fare

k. Standard Wi-Fi

a. Spa

b. Salon

c. On-Shore Destination Excursions

d. Premium Wi-Fi

e. Non-Alcoholic Premium Beverages

f. Personal onboard expenses such as Laundry, Shopping, Telephone Calls etc.

g. Any other amenity, unless mentioned in Inclusions

Yes, you can contact our call center at 8008971419 or via your preferred travel partners

Activities & Entertainment:

All on-board activities are included in the cruise price except special events.

On-shore activities may cost additional fees.

a. A digital platform (Application) will be available to make payments for additional activities.

b. You can make the payments in the customer service center found in each location.

c. For onboard extra fees, payment will be charged to the room.

Compliance for social distancing would require minimizing capacity of attendees.

Dining:

Most on-board meals are included in the cruise package. La Dame & Seishin require reservation fee. In addition, on-shore dining are available at an additional cost.

Yes. All the food, both on-board and on-shore is halal.

Red Sea Spirit collaborated with Saudi Culinary Art Commission to offer Saudi cuisine.

Suites:

You will enjoy more spacious suite at preferred location and will have accelerated embarkation line.

Yes, within the limitations of suit occupancy

Public Spaces:

a. The pools will be available for use during the cruise. Social distancing measures are in place in all locations on the ship.

Yes. Depending on the time of day and the type of event you are attending there is an appropriate dress code. Silversea operates an on board dress code after 6pm, while during the day casual wear is appropriate for daytime and consists of standard sports outfits as worn at five-star resorts. Shoes should be flat or low heeled for deck activities. Evening wear falls into three categories: casual, informal and formal. On casual evenings, pants, blouses or casual dresses for women; open-neck shirts and slacks for men are appropriate. On informal evenings, women wear dresses or pantsuits; men wear jackets (tie optional). Appropriate formal wear for women is an evening gown; men wear thoub, tuxedos, dinner jackets or dark suits. On formal nights, guests may dine in La Terrazza and choose to dress informally. Same applies to Seishin and Stars on board Silver Spirit and Kaiseki and Silver Note on Muse. Dining at The Grill is optional casual all nights. Same applies to Spaccanapoli on Muse.

Appropriate swimwear is required to use the pools.

Yes. Families are welcome to use the pools together.

It is allowed to take pictures while respecting other’s privacy. It is not allowed to take pictures at the pool area and security will be monitoring implementation of restriction.

Safety, Health & Security:

The medical staff will provide medication to ease your symptoms

Harassment Law of Saudi Arabia is applied on the cruise

Report to Silversea security team

Trained medical staff are available at all destinations, as well as other means of emergency evacuations in case of serious need.

Smoking (Including Cigars, Pipes, Cigarettes and Electronic Cigarettes) is allowed: In theConnoisseur’s Corner, at tables and seating outside the Panorama Lounge (port side), on the Pool Deck (port side) and in Arts Café outside area (port side). Smoking is not allowed: In guest suites and guest suite verandas/balconies and in all public areas, lounges and bars

Banned Items:

a. Illegal drugs

b. Weapons of any kind or any implements which could be considered as weapons

c. Imitation weapons e.g. Toy guns

d. Knives or scissors with blades longer than 4 inches

e. Fireworks

f. Compressed gas bottle/cylinders – unless required for medical purposes and the passenger has informed the cruise line before departure

g. Dive tanks

h. Bleach

i. Alcohol and other beverages

j. Volatile and highly flammable liquids

k. Homemade food items

l. Irons – You’ll find laundry services in your cabin or public laundry areas onboard

m. Surfboards

n. Bikes

o. Canoes/Kayaks

p. Radio controlled flying toys

q. Candles and incense

r. Hookah Pipes

 

Restricted Items:

The following items may be taken onboard but should be handled with due care for the wellbeing of your cruise experience as well as that of your fellow passengers:

a. Personal grooming items including heated hair stylers, electronic shavers, hairdryers, extension leads and table top fans

b. Any floatation devices other than armbands cannot be used in the ship pools, however you may bring them deflated in your suitcase for use in port

c. Radios and other music playing devices can only be used with headphones in public areas

d. Musical instruments are allowed onboard, however if any noise complaints are received the instruments will be confiscated

e. Small coolers can be taken onboard but large coolers are not allowed

Kids:

Kids club is available onboard where kids are being watched by trained professionals.

Yes, less than 6 months old are not allowed to attend the cruise.

On Shore:

Silversea Spirit will communicate through daily “Chronicles” time frame to enjoy time onshore. It is the passengers’ responsibility to return on time.

Yes, all people on shore will be passengers from the cruise.

Cancellations & Refunds:

You may contact your travel agency to arrange cancellation however cancellation policy will apply

Accessibility:

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